Shipping and Delivery Information: Know When Your Ring Will Arrive
At Aivimari.com, we take immense care in delivering your cherished jewelry. We understand the importance of receiving your diamond engagement ring in a timely and secure manner. To provide you with a smooth and informed shopping experience, we offer comprehensive shipping and delivery information to anticipate the arrival of your ring.
We offer a range of reliable shipping options to ensure your engagement ring reaches you safely:
- Standard Shipping: This method includes Registered Mail and EMS (Express Mail Service) and is available for domestic and international orders.
- Expedited Shipping: For faster delivery, we provide the option of DHL, FedEx, and UPS at an additional cost.
Delivery times may vary depending on the shipping method chosen and your location:
- For standard shipping, domestic orders typically arrive within 14 days.
- Expedited shipping may take approximately 14 days for domestic orders, depending on your location.
- For international orders, delivery times vary based on the destination country’s customs processes.
Shipping costs are calculated based on several factors, including the shipping method selected, the destination address, and the weight of the package. During the checkout process, you will be able to review the shipping costs before confirming your order.
We do offer international shipping to select countries. However, please note that international orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the product or shipping costs. Customs regulations and import duties vary by country, so we recommend checking with your local customs office for applicable fees and regulations.
Once your engagement ring is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the status of your shipment on the carrier’s website.
To ensure smooth delivery, please ensure that the delivery address provided during checkout is accurate and complete. We are not responsible for any delays or non-delivery resulting from an incorrect or incomplete address provided by the customer.
At times, there may be shipping restrictions for certain locations due to legal or logistical reasons. If we are unable to ship to your location, we will inform you during the checkout process.
To safeguard your purchase, we provide shipping insurance for all engagement ring orders. This insurance covers against loss or damage during transit. In the unlikely event that your engagement ring is damaged upon delivery, please contact our customer support team immediately to initiate a claim.
Order Processing Time:
We strive to process and ship orders promptly. Our order processing time typically takes 15 business days, excluding weekends and holidays.
At Aivimari.com, we value your trust in us, and we are committed to ensuring a seamless and delightful shopping experience. Should you have any questions or need further assistance regarding our shipping and delivery policies, please do not hesitate to contact our customer support team.
This information was last updated on July 25, 2023.